Govt. Agency /Court Links& Materials

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Links to court or government agency websites. Also, materials issued by the agency or court itself (except for regulations and decisions) as well as rules and procedures governing the court or agency and its operations.

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OLGT 2015-13: TAFDC and SNAP: Federal Poverty Guidelines - Updated for 2015

DTA
Overview The federal Department of Health and Human Services (HHS) Federal Poverty Guidelines (FPG), updated for 2015, are published in the Federal Register. DTA uses the FPG to calculate the eligibility standards for the TAFDC and SNAP programs as follows: TAFDC: Income from the Parent(s)…

OLGT 2015-04: Change to the Massachusetts Minimum Wage Overview

DTA
Overview Effective January 1, 2015, the Massachusetts minimum wage increased from $8.00 an hour to $9.00 an hour. This change impacts the Fair Labor Standards Act (FLSA) calculation for TAFDC clients participating in a community service activity.

UIPP 2015.01: 1099-G Certain Government Payments

Jennifer Lavin, Director, UI Policy and Performance
To provide guidance to DUA staff regarding the annual issuance of tax related information pertaining to the amount of unemployment insurance compensation received for the previous year. 

PPER Email 2015-3 Separation of Documents

DTA

Memorandum of Understanding Between Department of Housing and Community Development and Department of Children and Families

DHCD and DCF
The Department of Housing and Community Development (DHCD) and the Department of Children and Families (DCF) enter into this Memorandum of Understanding for the purpose of better coordinating the services each provide to homeless families of the Commonwealth of Massachusetts. 

EA Uniform Shelter Program Rules

DHCD
Click the "Go to Website" link below to download both the Summary of EA Uniform Shelter Program Rules and the EA Uniform Shelter Program Rules from DHCH's website. (Scroll down the DHCD web page until you see the Uniform Rules heading.) These Rules apply to families placed in congregate shelters,…

E-fax Numbers for MassHealth Updated Jan. 2015

MassHealth
MassHealth is using a new fax number for submitting applications and verifications (except for Long Term Care).  Attached is MassHealth's Tip Sheet on Where to Send Applications and Verifications  

Hotline 1/15: Hotline 2014 Index

DTA
From the Hotline Index for 2014.

2015 DTA Performance Scorecards

DTA
DTA monthly scorecards for 2015, which include performance measures such as SNAP, EAEDC, and TAFDC caseloads, average waiting times, and accuracy rates. July 2015 August 2015 September 2015 October 2015 November 2015 December 2015

EA Overnight Approval Request Form

DHCD
Click the "Go to Website" link to download the Overnight Approval Request Form for Families in Emergency Assistance (EA) Hotel Placements from DHCD's website. Available in…

2015 Facts and Figures DTA Caseload Reports

DTA
January 2015 Facts and Figures February 2015 Facts and Figures March 2015 Facts and Figures April 2015 Facts and Figures May 2015 Facts and Figures June 2015 Facts and Figures

PPER Email 2015-1: NVRA Updated Procedures

DTA

Schools' Civil Rights Obligations to English Learner Students and Limited English Proficient Parents

U.S. Department of Education, Office of Civil Rights
The obligation not to discriminate based on race, color, or national origin requires public schools to take affirmative steps to ensure that limited English proficient (LEP) students, now more commonly known as known as English Learner (EL) students or English Language Learners (ELLs), can…

Massachusetts Bulletin for People with Medicare

Executive Office of Elder Affairs
Helpful information for Massachustts Medicare recipients regarding Medicare coverage, Medigap and Medicare Advantage Plans, and help paying for Medicare premiums and cost sharing.

2015 - DTA "Transitions" Newsletters

DTA
DTA Transitions from 2015 are posted here. January 2015 Quality Corner -- Ineligible LPR parent's earnings were entered in BEACON as non-countable, and resulted in overissuance as in fact they are countable - INS designation page should say legal FS disqualified, too. Application was…

PPER Email 2014-48: Written Confirmation Not Required for Voluntary Withdrawal of SNAP Application

DTA
SNAP applicants are not required to provide written documentation when the applicant informs the Department that he or she no longer wants to apply for SNAP benefits. Staff must only enter a narrative on BEACON noting the voluntary withdrawal and the reason for the withdrawal, if known. This issue…

Child and Family Services Plan (CFSP)

Department of Children and Families
Child and Family Services Plan (CFSP) The CFSP is a five-year strategic plan that sets forth the vision and the goals to be accomplished to strengthen the states' overall child welfare system. It is reported by states in order to receive federal funding under Title IV-B.  The goals…

PPER Email 2014-47: Addendum to TAFDC, EAEDC and SNAP: Preassembled Voter Registration Packets

DTA

PPER Email 2014‐45: TAFDC, EAEDC and SNAP: Preassembled Voter Registration Packets

DTA

PPER Email 2014-46: Changes Impacting Cash Case Managers Working Overtime and SNAP-Only Case Managers in the Processing Queue

DTA

Massachusetts Trial Court Language Access Plan

Chief Justice of the Trial Court Paula M. Carey, Court Administrator Harry Spence, in cooperation with the Language Access Advisory Committee
The enclosed document serves as the plan for the Massachusetts Trial Court to provide comprehensive services for Limited English Proficiency (LEP) individuals in compliance with Massachusetts and federal law, and represents the policy of the Trial Court to provide meaningful language access for all…

PPER Email 2014- 44 Changes Impacting Cash Case Managers Working Overtime and SNAP-Only Case Managers in the Processing Queue

DTA

MA Attorney General's Advisory Regarding the Unauthorized Practice of Law

Office of the Attorney General
Advisory information on the unauthorized practice of law.

Online Guide Transmittal 2014-7: Online Guide Transmittal 2014-07: Business Process Redesign Updates

DTA
Overview: DTA is committed to standardizing the client experience and ensuring that benefits are issued accurately and timely. To ensure accuracy and consistency, the Online Guide will be continually updated. Several Online Guide pages have been added and/or updated in response to…

Online Guide Transmittal 2014-08: Processing Federal Tax Information (FTI) Documents

DTA
Overview Documents containing Federal Tax Information (FTI) are sent to a secure FAX number in Central Office. Documents containing FTI that are received by TAO’s must not be transmitted via email or facsimile machines.  If there is an appeal involving FTI due to a case…

PPER Email 2014‐42 Overtime Instructions for Cash Case Managers

DTA

PPER Email 2014‐41: SNAP Replacement Benefits Due to Household Misfortune

DTA
This email serves as a reminder that clients can request replacement SNAP benefits lost in a household misfortune such as loss of electricity. Case managers are referred to policy citation 106 CMR 364.900 (C) and Operations Memo 2013‐30, SNAP: General Household Misfortune Procedures for…

Online Guide Transmittal 2014-07: Business Process Redesign Updates

DTA
Overview To ensure that all clients are treated fairly and to assist case managers in the accurate delivery of benefits, updates continue to be made to existing BPR procedures identified in the Guide. As the Department continues to assess the new BPR model, it has become evident that a number of…

HUD Limited English Proficiency (LEP) website

HUD
HUD's expanded Limited English Proficiency (LEP) website features factsheets, housing brochures and other forms in Amharic, Arabic, Armenian, Cambodian, Chinese, Farsi, French, Korean, Portuguese, Spanish, Tagalog, and Vietnamese, in addition to English  The HUD site offers brochures on…

Trial Work Period Earning Thresholds

SSA

Landlord/Tenant Information

MA Office of Consumer Affairs

Hotline 12/14: TAFDC direct deposit exemptions

DTA
From the Hotline If you have any questions on this column or other policy and procedural material, please have your Hotline designee call the Policy Hotline at 617-348-8478. Q. 1. My TAFDC client has an active bank account that he hasn’t used in a few years. Is he required to have his…

Online Guide Transmittal 2014-06: Changes to the Business Process Redesign Section of the Online Guide

DTA
Overview The following pages have been added to the Business Process Redesign (BPR) section of the Online Guide: Missing Documents Locating TAO Information by Catchment Area Manager Level Review SNAP Recertifications and Interim Reports Deemed Urgent SNAP Recertifications Deemed…

PPER Email 2014-39 – TAFDC, EAEDC and SNAP: Completing the Voter Registration Form

DTA

DHCD Section 8 Policies 2014-2015

DHCD
The attached​ ​DHCD ​material gives the details of Housing Choice Voucher changes. ​ ​Attachments are:  1) sequestration powerpoint; 2) utility allowance powerpoint, 3) Changes in Section 8 Admin Plan, 4) DHCD's approved Moving To Work plan.  

PPER Email 2014- 40 SNAP Recertifications and Interim Reports Deemed Urgent

DTA
Information about processing of documents considered "urgent," including: "When a completed SNAP Recertification or Interim Report that meets the requirements for Urgent processing is mailed directly to or dropped off at the TAO the document must be registered and designated as…

DHCD Tenant Selection Review Decision Index 36

DHCD
All decisions made between May 21, 2014 and November 19, 2014.

DHCD Housing Stabilization Notice 2014-02: Guidance on Temporary Emergency Shelter Interruptions

DHCD
This Housing Stabilization Notice (HSN) is intended to reiterate and clarify the practices in the field for initiating a Temporary Emergency Shelter Interruption (TESI) and to add a new reason for the granting of TESI relief. This HSN supersedes, and renders obsolete, HSN 2012-04.

Same Sex Marriages

Department of Homeland Security
Frequently asked questions on family based immigrant visas and petitions for those in same sex marriages.  Click the "go to website" link below to view the questions on the DHS website.

PPER Email 2014-38 - TAFDC: Education and Training Clock

DTA
The 2014 welfare reform statute provides that a TAFDC client may satisfy their work program requirement through an education or training activity for up to 24 months. This includes basic education services, 4-year degree programs at a higher education institution, community colleges and certificate…

PPER Email 2014-37 SNAP: Acceptable Methods for SNAP Applications

DTA
The Department does not currently accept SNAP applications by phone. Department staff must not complete the Request for Assistance workflow (RFA) on SNAP cases before receipt of an application. Prior to receipt of an application that meets the minimum requirements of a name, address (if…

Online Guide Transmittal 2014-03: TAFDC – Welfare Reform: Full-Time High School Students Change

DTA
Overview Chapter 158 of the Acts of 2014 provides that the wages of dependents, who are full-time high school students and working part-time, will not have their wages counted in determining TAFDC eligibility. BEACON Online Guide Book/Pages Changes The following Book/Pages have…

Online Guide Transmittal 2014-05: Additions to the Business Process Redesign Book in the Online Guide

DTA
Overview Business Process Redesign moved the Department from a case ownership model to a First Available Worker (FAW) Model for SNAP-only eligibility determination and case maintenance. Additionally, the statewide DTA Assistance Line, with enriched Interactive Voice Response (IVR) services has…

Online Guide Transmittal 2014-02: TAFDC: Increase in TAFDC Transportation Reimbursement Payments

DTA
Overview Clients and certain former clients who are participating in an Employment Services Program activity and who have an approved Employment Development Plan may receive transportation payments for costs incurred for travel to and from the activity. Effective on November 1, 2014 the maximum…

Online Guide Transmittal 2014-04: TAFDC and EAEDC – Further Limitations on Use of Cash Benefits

DTA
Overview State law prohibits the use of DTA cash assistance for the purchase of certain goods and services or at specified locations. Changes to the list of prohibited goods, services and locations have been made.

HUD Fair Market Rents

HUD
A link to HUD's website, which includes current and historical information about Fair Market Rents (FMR).

PPER Email 2014-36: Increase in TAFDC Transportation Reimbursement Payments

DTA
Effective November 1, 2014, the Department has increased the maximum transportation reimbursement payment for eligible TAFDC clients to $80 per month. Eligibility for this reimbursement is being expanded to include individuals who are meeting their work participation requirement solely through…

PPER Email 2014-35: Additional BPR Best Practices and Reminders

DTA

Hotline 11/14: How is unearned income overpayment counted for SNAP and TAFDC

DTA
From the Hotline If you have any questions on this column or other policy and procedural material, please have your Hotline designee call the Policy Hotline at 617-348-8478. Q. 1. My SNAP client is receiving Retirement, Survivor’s and Disability Insurance (RSDI) benefits on behalf of her…

PPER Email 2014-34: Important Contact Information

DTA