Govt. Agency /Court Links& Materials

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Links to court or government agency websites. Also, materials issued by the agency or court itself (except for regulations and decisions) as well as rules and procedures governing the court or agency and its operations.

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Ops Memo 2013-39A: External Data Match: Food and Nutrition Service (FNS) electronic Disqualified Recipient System (eDRS)

DTA
Overview In a continuing effort to improve program integrity and reduce the possibility of payment error, the Department will begin using the Food and Nutrition Service (FNS) electronic Disqualified Recipient System (eDRS). eDRS is a national internet-based system developed and…

Ops Memo 2013-46: EAEDC: Rest Home Rate Changes and Automated Recalculation of Benefits

DTA
Overview The Executive Office of Health and Human Services (EOHHS), working with the Center for Health Information and Analysis (CHIA) approved new public per diem rates for Massachusetts rest homes, effective July 1, 2013. Additionally, rest homes were approved for a separate rate,…

DTA's 2013 Training Manuals on the SNAP (Food Stamp) Program

DTA
MLRI recently got copies of DTA's current SNAP Benefits Training Manuals which you may find useful to both understand how they are training SNAP case managers, and for training new interns or volunteers (DTA includes some helpful exercises in each section).  If you find inaccuracies in the training…

Hotline 8/13: SNAP expedited benefits

DTA
From the Hotline If you have any questions on this column or other policy and procedural material, please have your Hotline designee call the Policy Hotline at 617-348-8478. Q. 1. A SNAP client is reapplying and is requesting expedited benefits. He has already verified his identity. However, I…

FYI August 2013: Globe Santa Fund for 2013

DTA
Globe Santa Fund for 2013 During the last week of August, active TAFDC, EAEDC and SNAP clients who live in the Globe Santa geographical area and have a dependent child age 12 and under, will be sent the Globe Santa Holiday Gift Verification Notice. This notice lists the name, date of birth and…

Ops Memo 2013-35: TAFDC, EAEDC and SNAP: Changes to the Immediate Needs and Expedited Screening Processes

DTA
Overview The Food and Nutrition Service (FNS) mandates that all applicants be screened for expedited benefits. Since BEACON implementation in 2001, screening for expedited SNAP benefits has been completed in the Request for Assistance (RFA) workflow or on the Program Change page.…

Ops Memo 2013-38: TAFDC – Extension Process and BEACON Changes

DTA
Overview Any client who has exhausted 22 months of time-limited benefits must be given the opportunity to request an extension. The Department has developed a process for clients to request an extension of TAFDC benefits beyond the 24-month period. To date, the extension process has been…

Ops Memo 2013-34: Residency Requirement (out-of-state use of EBT benefits)

DTA
MLRI Comments to Operations Memo on EBT usage out-of-state and DTA "residency requirements:" Please contact MLRI - vnegus@mlri.org - if your SNAP or cash benefits are terminated for out-of-state usage. SNAP and cash recipients have the right to use their benefits in other states,…

Ops Memo 2013-36: TAFDC, EAEDC and SNAP - Department of Youth Services Match

DTA
Overview To enhance program integrity, the Department has enhanced and automated the existing Department of Youth Services (DYS) match and incorporated the functionality into BEACON. This match will give staff more up-to-date data on children placed into the custody of the DYS. Prior to…

Ops Memo 2013-37: TAFDC and SNAP - Parole Violator Match

DTA
Overview (from DTA) In an effort to enhance program integrity, the Department has automated the existing Criminal History Systems Board (CHSB) match and incorporated the functionality into BEACON. This match will enable the Department to obtain information on clients who are parole violators. The…

Ops Memo 2013-38: TAFDC – Extension Process and BEACON Changes

DTA
Overview Any client who has exhausted 22 months of time-limited benefits must be given the opportunity to request an extension. The Department has developed a process for clients to request an extension of TAFDC benefits beyond the 24-month period. To date, the extension process has been…

Ops Memo 2013-41: Annual Reporting and Transitional Benefit Alternative Case Processing Modifications

DTA
Overview This Operations Memo advises staff about BEACON and case processing changes for Annual Reporting (AR) and Transitional Benefit Alternative (TBA) cases. These changes are required to better align DTA case processing with federal rules. The memo describes which verified…

UIPP 2013.06: Good Cause Policy for Limited English Proficiency (LEP) Claimants

Ken Owens, UI Benefits Director
As part of the settlement in the Luciano language access litigation, DUA agreed to promulgate good cause sub-regulatory guidance.  The memo is intended to insure that LEP claimants have equal access to unemployment insurance benefits.   In addition to covering DUA’s obligations…

DUA Good Cause Policy for Limited English Proficiency (LEP) Claimants

Ken Owens, DUA Ui Benefits Director
Guidance on DUA standard for providing equal access to LEP claimants and determining when good cause exists for an LEP claimant to have failed to meet a deadline or requirement. 

2013 DTA Facts and Figures Caseload Reports

DTA
January 2013 Facts and Figures February 2013 Facts and Figures April 2013 Facts and Figures May 2013 Facts and Figures June 2013 Facts and Figures July 2013 Facts and Figures August 2013 Facts and Figures September 2013 Facts and Figures October 2013…

Ops Memo 2013-33: TAFDC, EAEDC, and SNAP: Statewide Implementation of the Work Number Employment Verification Service

DTA
Overview As of July 22, 2013 the Department will implement Equifax Workforce Solutions’ subscription employment verification service called “The Work Number” statewide. The Work Number (www.theworknumber.com) is a fee-for-service Internetbased resource for verification of…

Hotline 7/13: Parental control and relationship requirement in SNAP and TAFDC

DTA
From the Hotline If you have any questions on this column or other policy and procedural material, please have your Hotline designee call the Policy Hotline at 617-348-8478. Q. 1. A woman and her same-sex spouse applied for SNAP benefits. The woman recently requested that we add her newborn to…

Ops Memo 2013-26: SNAP – Voter Registration Page Change

DTA
Change to Voter Registration Page Effective with BEACON Build 45.6, scheduled for July 1, 2013, the Voter Registration page will be a mandatory page to be completed for Elderly/Disabled households without earnings. This page will become mandatory when the Interview page is completed and the case…

Ops Memo 2013-28: Department of Unemployment Assistance Screen Unavailable

DTA
Overview The Department of Unemployment Assistance (DUA) will be converting to a new web-based system effective July 1, 2013. This new system will serve claimants and employers more efficiently. In order to transition from the current system to the new one, the current system will be shut down at 7…

MyLegislature (Massachusetts)

General Court of the Commonwealth of Massachusetts
The Massachusetts legislature now has a tool called "MyLegislature." Once you register, you can follow Bills, Hearings, and Committees that are of interest to you, as well as the Senate and House Legislators for your district.  Click the "Go to Website" link below for more…

Ops Memo 2013-27: External Agency Data Matches: Lottery, County Prisons, Department of Corrections and Death

DTA
Overview (from DTA) To enhance program integrity the Department has been granted access to several state and federal databases with the goal of helping reduce payment error. This access enables DTA to automate matching with the Massachusetts Lottery Commission (MLC), county prisons, the…

MassHealth: Roadmap to 2014, Affordable Care Act Transition Plan (Draft)

EOHHS
Under the MassHealth 1115 demonstration, the state is required to file & periodically update a plan for transitioning from current coverage to expanded Medicaid eligibility and new forms of subsidized coverage effective in Jan. 2014. EOHHS released its first Transition Plan in July 2012. In June…

FYI June 2013: Participation and Attendance Form Data Entry

DTA
F YI Participation and Attendance Form Data Entry Online Guide The Department sends Participation and Attendance forms to clients on the first business day of the week (Monday, unless Monday is a holiday) before the last Saturday of the month. These forms must be returned by the client no…

CarePlus-Table Comparing Benefits to Standard

Office of Medicaid
This Table from the June 2013 Roadmap to Coverage compares the benefits covered in MassHealth CarePlus with those covered in MassHealth Standard. Adults enrolled in CarePlus who need one or more services only available in Standard may be able to change their coverage to Standard if they have special…

Hotline 6/13: high school students and countable income; tax refunds and assets

DTA
From the Hotline Q. 1. A client and her son are receiving SNAP benefits. The client’s son turned 18 in January of this year. His mother verified that the son is scheduled to graduate high school after first attending summer school and then completing this upcoming fall semester.…

Massachusetts Elementary and Secondary Education Data

DESE
The Massachusetts Department of Elementary and Secondary Education (DESE) provides a wide range of data about Massachusetts schools, students and teachers.  Online reports about Massachusetts students can be found at http://www.doe.mass.edu/infoservices/reports/ and include data in…

Veterans' Laws and Benefits (Massachusetts)

MA Secretary of the Commonwealth
Click the "Go to Website" link below to download a guide to Veterans’ Laws and Benefits in Massachusetts, a compilation of resources regarding major state benefits in the areas of education, employment, housing, motor vehicles, property taxes, and medical assistance.…

Ops Memo 2013-24: Unemployment Benefits Reduced by Sequester Cuts

DTA
Overview Beginning with the claim-week ending May 4, 2013, all claimants on Federal Emergency Unemployment Compensation (EUC) extensions will have their benefits reduced by 12.8%. This reduction, known as Sequestration, is mandated by federal law. Sequestration refers to budget cuts to particular…

Form I-912: Request for Fee Waiver

U.S. Citizenship and Immigration Services
Use this form to request a fee waiver (or submit a written request) for certain immigration forms and services based on a demonstrated inability to pay. 

Ops Memo 2013-23: EAEDC: Extension and Redesignation of Sudan and South Sudan for Temporary Protected Status (TPS); and TPS Extensions for Honduras and Nicaragua

DTA
Purpose of Memo This Operations Memo: advises staff about the extension and redesignation of TPS for Sudan and South Sudan; advises staff about TPS extensions for Honduras and Nicaragua; reminds TAO staff about EAEDC eligibility for foreign nationals with TPS; provides information on…

Ops Memo 2013-14A: SNAP, TAFDC and EAEDC - Verifying Noncitizen Status: Mandatory SAVE Documentation

DTA
Overview Department policies and procedures require verification of citizenship status prior to issuing benefits. A recent report by the Massachusetts Office of the Inspector General highlights the importance of confirming a noncitizen’s status and documenting this status in the case record.…

Hotline 5/13: Veterans' Benefits and Impact on SNAP, TAFDC and/or EAEDC

DTA
May 2013 DTA Hotline Q and A: If you have any questions on this column or other policy and procedural material, please have your Hotline designee call the Policy Hotline at 617-348-8478. Q. 1. My TAFDC applicant is a veteran of the Iraq War. Is she eligible for TAFDC? A. 1. This applicant may…

DHCD Guidelines for Some 40B Housing

DHCD
Guidelines, G.L. C.40B Comprehensive Permit Projects Subsidized Housing Inventory

Ops Memo 2013-17: TAFDC – Noncustodial (Absent) Parents

DTA
Overview Clients must cooperate with Department of Revenue (DOR) Child Support Enforcement Unit (CSEU) to obtain child support and medical benefits from parents who are absent from the household (known as noncustodial parents). A client can satisfy this requirement by assigning his or her rights…

Lynn Housing Authority Section 8 Administrative Plan

Lynn Housing Authority
The Lynn Housing Authority's Section 8 Administrative Plan.

Ops Memo 2013-15: The Secure Jobs Connect Program

DTA
Overview DTA is partnering with the Department of Housing and Community Development (DHCD), the Department of Early Education and Care (EEC) and the Interagency Council on Housing and Homelessness (ICHH) in a program entitled, Secure Jobs Connect. The goal of the Secure Jobs Connect program is job…

National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care

U.S. Department of Health and Human Services
Overview In 2000, the U.S. Department of Health and Human Services (“HHS”) released Culturally and Linguistically Appropriate Services (“CLAS”) Standards. These standards sought to provide guidance for the provision of high-quality health care services that meet the needs…

Ops Memo 2013-19A: Spring 2013 SNAP Heat and Eat (H-EAT) Program Update

DTA
Background The Heat & Eat (H-EAT) Program is a partnership between DTA and the Department of Housing and Community Development (DHCD). Under this partnership, eligible SNAP households are identified and selected for the Low Income Heat and Energy Assistance Program (LIHEAP) twice each year,…

Expiring Use Materials

Misc
The following documents are attached below: Mass list of 13A Developments (see what is expiring in your area) Maturing Mortgage list 2010 (see what is expiring in your area) DHCD Expring Use Program Power Point (learn a little bit about new initiative converting enhanced vouchers to…

Trial Courts: Enhancing Language Access Services for Limited-English-Proficiency Court Users

California's Administrative Office of the Courts
Overview The Administrative Office of the Courts (“AOC”) produced the report to evaluate the various strategies adopted by courts to provide Limited English Proficiency (“LEP”) individuals equal access to the judicial system with the hope that successful strategies can be…

Ops Memo 2013-16: TAFDC, EAEDC, and SNAP: Electronic Benefit Transfer (EBT) Card Fees, Replacements and Notices – Mailing to Clients

DTA
Overview Operations Memo 2012-56 detailed a new EBT card replacement process for all clients. Under this process, any SNAP, TAFDC or EAEDC client with 4 or more countable replacement card requests within the previous 12 month period is required to see or speak with the case manager or the duty…

FYI April 2013: Clarification of Relocation Benefit Payments

DTA
When authorizing a Relocation Benefit payment(s) to a vendor(s) on behalf of a client, case managers are reminded to only accept a “Sold To” billing invoice when the billing invoice identifies the client as the customer. The “Sold To” billing invoice verifies that the client…

Hotline 4/13: Child care for former TAFDC clients

DTA
From the Hotline If you have any questions on this column or other policy and procedural material, please have your Hotline designee call the Policy Hotline at 617-348-8478. Q. 1. Can a former TAFDC client continue receiving ESP child care services? A. 1. Yes. A former TAFDC client may continue…

Ops Memo 2013-13A: Returned Mail Processing – Automation of Central Office Returns

DTA
Overview The Department has begun to automate more of its returned mail processing for mailings where undeliverable mail is returned to Central Office. The most recent mailing was the annual informational mailing about federal Earned Income Tax Credit (EITC), Massachusetts Earned Income Credit…

Ops Memo 2013-12: SNAP: Automation of the Day-2 Procedure for Special 30-Day Expedited Cases

DTA
Overview Federal regulations require SNAP applications to be approved or denied by day-30. Therefore, whenever a SNAP application is approved on Day-30, the benefits are issued on that day as a special 30 day expedited issuance. Since a case approved on day-30 is a special 30 day expedited…

Ops Memo 2013-10: TAFDC: DTA Client Survey

DTA
Overview In an effort to measure client satisfaction with DTA services, the Department periodically conducts surveys with randomly selected active clients. In the previous surveys, clients were asked to tell us where we were providing satisfactory services as well as what areas we could…

Ops Memo 2013-11: Department Interpreter Services Procedures

DTA
Overview To comply with federal law, the Department must advise applicants and clients (hereafter referred to as clients) of the right to professional interpreter services regardless of language, national origin or noncitizen status and must provide interpreter services to clients whose primary…

Office of Court Interpreter Services Court Liaison List

OCIS
The Office of Court Interpreter Services (OCIS) has a liaison assigned in each court across the Commonwealth to handle interpreter requests and any other general language access issues. Click the "Go to Website" link below to access the list, or Request an Interpreter  .

TAFDC Extension Request and Agreement

DTA
As part of Operations Memo 2013-9, DTA revised its TAFDC extension forms and procedures.  There is now a single form for both the extension request and the agreement.   See Ops Memo 2013-09 and 2012-37 for more information.

FYI March 2013: New Voter Registration Forms and Agency Workbook

DTA
New Voter Registration Forms and Agency Workbook The Secretary of State has revised its voter registration forms to reflect changes in the political parties. Updated forms include the agency voter registration forms and mail in voter registration forms. Local offices will be receiving a shipment of…