OLGT 2023-44: Cross Programs: DTA Coverage for Fair Hearings and Administrative Disqualification Hearings

The Division of Hearings (DOH) is an impartial division within the Department that administers hearings and renders decisions for appeals requested by clients. Clients are given the opportunity to have a fair hearing, also known as an appeal, if they disagree with an action or inaction taken by the Department. Appeals Liaisons represent the Department for SNAP-only cases assigned to the First Available Worker model. Case managers represent the Department for all other fair hearing appeal types. Staff from the Program Integrity (PI) Unit represent the Department at Administrative Disqualification Hearings (ADH). Clients may choose how they would like to attend their appeal:

• telephonically,
• virtually, or

• in-person at a local office.