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Benefits
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DTA Policies & Materials
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DTA Operations Memos & Online Guide Transmittals
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2023 Online Guide Transmittals
2023 Online Guide Transmittals
Benefits -- general [27]
ADA Issues
ADA Litigation [5]
Federal OCR Guidance, Complaints & Findings [1]
Good Cause [1]
Learning Disabilities Assessment Project [10]
Reasonable Accommodation policies [12]
Appeal & Hearing issues
Aid pending [4]
Other procedural issues [10]
Remands/ reconsideration [1]
Right to an interpreter [2]
BEACON and EBT
2001 (and earlier) implementation issues [19]
Beacon 3.0 (2010) [3]
EBT issues [28]
Entering info into BEACON [4]
Improper sanctions/ terminations/amounts [3]
Other Beacon issues [36]
Child Care
Formal/informal child care [1]
Good Cause (child care) [3]
Grandparents (child care) [1]
Homeless families (child care) [4]
Immigrant eligibility (child care) [1]
Low Income Child Care [7]
Other child care [9]
TAFDC: caretaker not on grant (child care) [4]
TAFDC: caretaker on grant (child care) [19]
Transitional child care [10]
Vouchers (child care) [8]
Child Support
As countable income [12]
Assisting Obligers [5]
Cooperation with CSE/ Good cause [20]
Passthroughs / DEFRA / Acosta [3]
Civil Procedure, APA, Consititutional Law [3]
Client (CLE) & Training Materials [23]
Disability criteria (EAEDC and TAFDC) [21]
Adult criteria, exemptions [49]
Disabled child/relative -caretaker exemption [10]
Good cause, program sanctions [2]
Reasonable accommodations [5]
Domestic Violence
As good cause [1]
Other DV issues [12]
TAFDC DV waivers [12]
DTA Policies & Materials
DTA Operations Memos & Online Guide Transmittals
2023 Online Guide Transmittals [42]
2022 Online Guide Transmittals [82]
2021 Online Guide Transmittals [90]
2020 Online Guide Transmittals [76]
2019 Online Guide Transmittals [73]
2018 Online Guide Transmittals [80]
2017 Online Guide Transmittals [70]
2016 Online Guide Transmittals [49]
2015 Online Guide Transmittals [65]
2014 Online Guide Transmittals [9]
2014 Ops Memos [67]
2013 Ops Memos [56]
2012 Ops Memos [45]
2011 Ops Memos [51]
2010 Field Ops Memos [42]
2009 Field Ops Memos [60]
2008 Field Ops Memos [69]
2007 Field Ops Memos [68]
2006 Field Ops Memos [62]
2005 Field Ops Memos [66]
2004 Field Ops Memos [46]
2003 Field Ops Memos [41]
2002 Field Ops Memos [40]
2001 Field Ops Memos [44]
2000 & Earlier Field Ops Memos [329]
DTA Transitions [22]
Other DTA Guidance
2018 DTA Guidance [3]
2017 DTA Guidance [10]
2016 DTA Guidance [38]
2015 DTA Guidance [46]
2014 DTA Guidance [50]
2013 DTA Guidance [20]
2012 DTA Guidance [24]
2011 DTA Guidance [19]
2010 DTA Guidance [16]
2009 DTA Guidance [15]
2008 DTA Guidance [27]
2007 DTA Guidance [37]
2006 DTA Guidance [30]
2005 DTA Guidance [32]
2004 DTA Guidance [26]
2003 DTA Guidance [32]
2002 DTA Guidance [26]
2001 DTA Guidance [23]
2000 & Earlier DTA Guidance [84]
DTA forms [90]
DTA legislative reports
2022 [12]
2021 [11]
2020 [13]
2019 [13]
2018 [14]
2017 [9]
2016 [9]
2015 [1]
Pre 2015 [5]
DTA training materials [3]
DTA disability procedures [47]
EAEDC [16]
Application, verification, case review (EAEDC) [45]
Assets/ transfer of assets (EAEDC) [13]
Children, eligibility of (EAEDC) [2]
Default warrants (EAEDC) [1]
Income/ lump sum (EAEDC) [32]
Living arrangement/ household composition (EAEDC) [4]
Mass rehab participants, eligibility of (EAEDC) [4]
Other EAEDC issues [6]
Rest home/ personal needs allowance (EAEDC) [2]
SSI applications, appeals, reimbursement (EAEDC) [17]
Striker (EAEDC) [1]
Students, eligibility of (EAEDC) [3]
Emergency Assistance, HomeBASE (Short Term Assistance) & Emergency Shelter [25]
EA 12 month rule [10]
EA Applications, verifications, case review [27]
EA Assets [8]
EA Denials - past housing [6]
EA Denials - qualifying as homeless [2]
EA DHCD hearing decisions [1]
EA DHCD Policy Materials [47]
EA Disability accommodation [3]
EA Households composition [6]
EA Income [19]
EA Other [5]
EA Refusal/ abandonment/ interruption of shelter [4]
EA Rehousing Resources (Including Flex Funds, Toolbox) [9]
EA Self-sufficiency or rehousing plans (& noncompliance with) [6]
EA Shelter Placement/ Location/ Transfer [13]
EA Shelter termination & warnings [12]
HomeBASE [19]
RAFT [8]
Food Stamps/ SNAP/ Nutrition Programs [55]
Bay State Cap [22]
Expedited FS [9]
FNS: federal guidance [39]
FS Application/Verification [130]
FS Assets/Transfer Assets [24]
FS Categorical Eligibility [4]
FS Deductions (child care & medical) [41]
FS Deductions (shelter & utility) [66]
FS Disaster benefits (D-SNAP), Replacement SNAP [14]
FS Elders & Disabled [45]
FS Homelessness/ Group Living [5]
FS Household Composition/ Living Arrangement [32]
FS Income [108]
FS Proving Continuing Eligibility [15]
FS Residency/ Address [1]
FS Special situations (student, striker, felon) [15]
FS Work Requirements/Voluntary Quit/ABAWD [50]
Other food stamp issues [18]
School Meals [6]
Fraud & IPVs [16]
Funeral benefits [7]
Historical archive [24]
Immigrant eligibility [16]
Cash assistance & EA (immig. elig.) [45]
Child care (immig. elig.) [5]
Domestic violence (immig. elig.) [3]
Food stamps/ SNAP (immig. elig.) [59]
Other immigrant issues [22]
Qualifying immigration statuses [35]
Sponsor deeming [6]
Legislation/Budget [5]
Limited English Proficiency (LEP) [17]
Federal OCR guidance, complaints & findings [1]
Right to access programs & services [6]
Right to notices in native language [5]
Right to oral interpretation [13]
Overpayments & underpayments [12]
Reports, Analyses, Media [4]
Mathmatica [1]
MLRI [12]
SSI emergency benefits [1]
Statistics and Data [1]
DTA facts and figures [18]
DTA Statistics [16]
General Data and Statistics [4]
TAFDC [33]
Application, verification, case review (TAFDC) [49]
Assets/ transfer of assets (TAFDC) [26]
Assistance amounts (TAFDC) [7]
Default warrants (TAFDC) [1]
Deprivation factors (abs. parent, unemploy) (TAFDC) [3]
Education & Training, ESP services (TAFDC) [78]
Family CAP (TAFDC) [13]
Federal TANF Materials [5]
Household composition, living arrangement, temporary absence (TAFDC) [25]
Immunizations (TAFDC) [1]
Income/ lump sum (TAFDC) [84]
Learnfare (TAFDC) [9]
Other TAFDC issues [18]
Relocation benefits, Clothing allowance, Crib/ Layette (TAFDC) [22]
TAFDC & SSI issues [10]
Teen parent (TAFDC) [32]
Time limit (TAFDC) [26]
Work requirement (TAFDC) [86]
Tax & benefits programs [8]
Transportation [22]
Utilities [4]
Veterans' Services [20]
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Benefits
-Benefits -- general
-ADA Issues
--ADA Litigation
--Federal OCR Guidance, Complaints & Findings
--Good Cause
--Learning Disabilities Assessment Project
--Reasonable Accommodation policies
-Appeal & Hearing issues
--Aid pending
--Appeal periods
--De novo review
--Good cause for missing hearing
--Notice issues
--Other procedural issues
--Remands/ reconsideration
--Right to an interpreter
-BEACON and EBT
--2001 (and earlier) implementation issues
--Beacon 3.0 (2010)
--EBT issues
--Entering info into BEACON
--Improper sanctions/ terminations/amounts
--Incorrect notices
--Other Beacon issues
-Child Care
--Formal/informal child care
--Good Cause (child care)
--Grandparents (child care)
--Homeless families (child care)
--Immigrant eligibility (child care)
--Low Income Child Care
--Other child care
--TAFDC: caretaker not on grant (child care)
--TAFDC: caretaker on grant (child care)
--Transitional child care
--Vouchers (child care)
-Child Support
--As countable income
--Assisting Obligers
--Cooperation with CSE/ Good cause
--Passthroughs / DEFRA / Acosta
-Civil Procedure, APA, Consititutional Law
-Client (CLE) & Training Materials
-Disability criteria (EAEDC and TAFDC)
--Adult criteria, exemptions
--Disabled child/relative -caretaker exemption
--Good cause, program sanctions
--Reasonable accommodations
-Domestic Violence
--As good cause
--Other DV issues
--TAFDC DV waivers
-DTA Policies & Materials
--DTA Operations Memos & Online Guide Transmittals
---2023 Online Guide Transmittals
---2022 Online Guide Transmittals
---2021 Online Guide Transmittals
---2020 Online Guide Transmittals
---2019 Online Guide Transmittals
---2018 Online Guide Transmittals
---2017 Online Guide Transmittals
---2016 Online Guide Transmittals
---2015 Online Guide Transmittals
---2014 Online Guide Transmittals
---2014 Ops Memos
---2013 Ops Memos
---2012 Ops Memos
---2011 Ops Memos
---2010 Field Ops Memos
---2009 Field Ops Memos
---2008 Field Ops Memos
---2007 Field Ops Memos
---2006 Field Ops Memos
---2005 Field Ops Memos
---2004 Field Ops Memos
---2003 Field Ops Memos
---2002 Field Ops Memos
---2001 Field Ops Memos
---2000 & Earlier Field Ops Memos
--DTA Transitions
--Other DTA Guidance
---2018 DTA Guidance
---2017 DTA Guidance
---2016 DTA Guidance
---2015 DTA Guidance
---2014 DTA Guidance
---2013 DTA Guidance
---2012 DTA Guidance
---2011 DTA Guidance
---2010 DTA Guidance
---2009 DTA Guidance
---2008 DTA Guidance
---2007 DTA Guidance
---2006 DTA Guidance
---2005 DTA Guidance
---2004 DTA Guidance
---2003 DTA Guidance
---2002 DTA Guidance
---2001 DTA Guidance
---2000 & Earlier DTA Guidance
--DTA forms
--DTA state letters
--DTA legislative reports
---2022
---2021
---2020
---2019
---2018
---2017
---2016
---2015
---Pre 2015
--DTA training materials
--DTA disability procedures
-EAEDC
--Application, verification, case review (EAEDC)
--Assets/ transfer of assets (EAEDC)
--Assistance amounts (EAEDC)
--Caretakers, eligibility of (EAEDC)
--Children, eligibility of (EAEDC)
--Default warrants (EAEDC)
--Elders, eligibility of (EAEDC)
--Felons/incarceration (EAEDC)
--Income/ lump sum (EAEDC)
--Living arrangement/ household composition (EAEDC)
--Mass rehab participants, eligibility of (EAEDC)
--Other EAEDC issues
--Rest home/ personal needs allowance (EAEDC)
--SSI applications, appeals, reimbursement (EAEDC)
--Striker (EAEDC)
--Students, eligibility of (EAEDC)
-Emergency Assistance, HomeBASE (Short Term Assistance) & Emergency Shelter
--EA 12 month rule
--EA Applications, verifications, case review
--EA Assets
--EA Denials - past housing
--EA Denials - qualifying as homeless
--EA DHCD hearing decisions
--EA DHCD Policy Materials
--EA Disability accommodation
--EA Households composition
--EA Income
--EA Other
--EA Post Hearing Memos
--EA Refusal/ abandonment/ interruption of shelter
--EA Rehousing Resources (Including Flex Funds, Toolbox)
--EA Self-sufficiency or rehousing plans (& noncompliance with)
--EA Shelter Placement/ Location/ Transfer
--EA Shelter termination & warnings
--HomeBASE
--RAFT
--HPRP
-Food Stamps/ SNAP/ Nutrition Programs
--Bay State Cap
--Expedited FS
--FNS: federal guidance
--FS Application/Verification
--FS Assets/Transfer Assets
--FS Categorical Eligibility
--FS Deductions (child care & medical)
--FS Deductions (shelter & utility)
--FS Disaster benefits (D-SNAP), Replacement SNAP
--FS Elders & Disabled
--FS Homelessness/ Group Living
--FS Household Composition/ Living Arrangement
--FS Income
--FS Proving Continuing Eligibility
--FS Residency/ Address
--FS Special situations (student, striker, felon)
--FS Work Requirements/Voluntary Quit/ABAWD
--Other food stamp issues
--School Meals
-Fraud & IPVs
-Funeral benefits
-Historical archive
-Immigrant eligibility
--Cash assistance & EA (immig. elig.)
--Child care (immig. elig.)
--Domestic violence (immig. elig.)
--Food stamps/ SNAP (immig. elig.)
--Naturalization requirements
--Other immigrant issues
--Qualifying immigration statuses
--Sponsor deeming
-Legislation/Budget
-Limited English Proficiency (LEP)
--Federal OCR guidance, complaints & findings
--Right to access programs & services
--Right to notices in native language
--Right to oral interpretation
-Overpayments & underpayments
-Reports, Analyses, Media
--Mathmatica
--Media
--MLRI
-SSI emergency benefits
-Statistics and Data
--DTA facts and figures
--DTA Statistics
--General Data and Statistics
-TAFDC
--Application, verification, case review (TAFDC)
--Assets/ transfer of assets (TAFDC)
--Assistance amounts (TAFDC)
--Default warrants (TAFDC)
--Deprivation factors (abs. parent, unemploy) (TAFDC)
--Education & Training, ESP services (TAFDC)
--Family CAP (TAFDC)
--Federal TANF Materials
--Household composition, living arrangement, temporary absence (TAFDC)
--Immunizations (TAFDC)
--Income/ lump sum (TAFDC)
--Learnfare (TAFDC)
--Other TAFDC issues
--Relocation benefits, Clothing allowance, Crib/ Layette (TAFDC)
--TAFDC & SSI issues
--Teen parent (TAFDC)
--Time limit (TAFDC)
--Work requirement (TAFDC)
-Tax & benefits programs
-Transportation
-Uncategorized
-Utilities
-Veterans' Services
-Worker misconduct
Child Welfare
-Child Welfare -- General
-Prevention/Preventive Services
--Plans of safe care
--Reasonable efforts
-Child Abuse and Neglect Reporting and Investigation
--51B investigation decisions
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--Foster care reviews
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--Goal change at Foster Care Review
--Computation or imposition of fees
--Procedural violation ONLY
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Consumer & Tax
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-Uncategorized
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CORI
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-Uncategorized
COVID 19
-COVID-19 general
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-Domestic violence and family law
-Education
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-Immigration
-Other state agencies
-Public benefits and SSI
-National resources
-Work and unemployment
Disability Benefits
-Disability Benefits -- General
-Children's Benefits
-Briefs and Advocacy Memos
-Constitutional and non SSA Statutory Claims [include ADA, Privacy Act)
-DAA
-Debt Collection & Anti-Assignment Protection
-Disability Service Improvement (DSI) Process
-First Circuit
--ADA
--ALJ
--Anti-assignment clause
--Appeals council
--Attorneys fees
--Burden of proof
--Civil procedure
--Constitutional claims
--Continuing disability reviews
--Dependents benefits Title II
--Evidence
--Grid (Medical/vocational guidelines)
--Impairments
--Insured status Title II
--Judicial review
--Medicaid
--Medical evidence
--Medicare -- First Circuit
--Non-disability eligibility issues (SSI)
--Overpayment
--Pain
--Privacy act
--Reopening
--Residual functional capacity
--Sequential evaluation process
--Substance abuse
--Substantial gainful activity
--Suspension of benefits
--Time
--Treatment
--Trial work period
--Vocational expert
--Vocational factors
--Windfall offset provision
-Fleeing Felons
-Homelessness & SSI/SSDI
-Immigrants & SSI/SSDI
-Martinez Settlement
-Obesity
-Overpayments
-Prisoners & People in Other Facilities
-Procedural Issues
--Administrative Law Judge
--Appeals Council
--Burden of Proof
--Civil Procedure
--Evidence
--Judicial Review
--Medical Evidence
--Reopening Record
--Time Limits
--Vocational Expert
-Proving SSI/SSDI Disability Eligibility
--Continuing Disability Reviews
--Disability Determination -- Sequential Evaluation
--Grid (Medical-Vocational Guidelines)
--Listing of Impairments
--Residual Functional Capacity (RFC)
--Specific Impairments
--Substantial Gainful Activity (SGA)
--Treatment
--Vocational Factors
-Representative Payees
-Rules/ Fees for Legal Representatives
-Same Sex Couples
-Social Security Contacts, Resources, Links & Lingo
--Key SSI/SSDI Cases
--Process unification rulings
--SSA Forms
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-SSA Administrative Decisions
-SSI Coalition
-SSI Coalition Newsletters
--2002 Newsletters
--2003 Newsletters
--2004 Newsletters
--2005 Newsletters
--2006 Newsletters
--2007 Newsletters
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--Newsletter Links
-SSI SSP
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--Non-disability eligibility issues
--Payment Levels & Thresholds
-Title II
--Family/Dependent's Benefits
--Insured Status
-Uncategorized
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--Affect on Public/subsidized housing
--Employment Rights
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--Work Incentives
Disability Rights and Services
-Disability Rights & Services -- General
-Adult Guardianship
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--DDS (formerly DMR) Eligibility Decisions
--DDS (formerly DMR) Services
-Disability Discrimination
--ADA
--Olmstead Cases
--Section 504
-Juvenile Justice
-Mental Health
--Children's Mental Health
--Community Residence Tenancy Law
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--DMH Eligibility Decisions
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-Physical Disabilities
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-Uncategorized
Disaster Relief and Recovery
-COVID-19
-Disaster Relief & Recovery - General
-Evacuees
-FEMA
-Housing
-Non FEMA Benefits (unemployment, cash, health, SNAP, SSI)
-Other Topics
-Uncategorized
Education
-Education -- General
-Attorneys Fees
-Bullying
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--LGBTQ
--Section 504 -- disability
--Title IX -- gender
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-Domestic Violence
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-Food programs & education
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--Assessment and Eligibility
--BSEA
--Dispute Resolution
--Early intervention
--ELL
--FAPE
--IDEA
--IEP
--Restraint
--Transition
-Uncategorized
MPBImport
Elder
-Elder -- general
-Consumer Issues
-Elder legislation
-Mortgages
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-SSI
-Uncategorized
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Employment
-Employment -- General
-Advocacy Campaigns
-CORI -- Employment
-Disability Issues
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-DUA Regulations (430 CMR)
--DUA Reports/Statistics
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-Uncategorized
-Unemployment Insurance
--UI: General
--UI Policy and Performance Memos
--UI: Able & Available
--UI: Deliberate Misconduct
--UI: Evidence
--UI: General Determinations
--UI: Monetary Determinations
--UI: Overpayments
--UI: Pay & Benefits
--UI: Procedural Issues
--UI: Rule Violation
--UI: Special Determinations
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--UI: TOP/Section 30 Training
--UI: Voluntary Quit
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Family Law
-Family Law -- General
-Appellate Decisions
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Foreclosure Defense
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--Note specific Defenses
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--"New" G.L. 244, s 15: effective December 31, 2015
--Affidavit of Foreclosure
--POA challenges
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-Eviction Issues Post-Foreclosure:
--Specific to: Former Homeowner, eviction issues
--Specific to: Investor Plaintiffs evictions
--Conditions of Home
--Specific to: Tenant security deposits, PTFA, etc.
--Tenant issues: 186A & PTFA (pre 2015)
--Section 8 issues
--Specific to: Non-bona fide tenant, non-homeowner evictions
-Fair Debt Collection Practices Act
-Foreclosure by Entry
-Fremont, MERS, BOA, FHA, HUD,Fannie, Freddie and other specially regulated entities
--MERS
--FHA, VA and Rural Gov. Loans
--Fannie Mae, Freddie Mac and FHFA
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-HOEPA,TILA, RESPA, Origination Claims, etc.
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-Independent Foreclosure Review (until 12/31/12)
-Intake & Assessment Materials
-MGLc. 244, s 35B & 35C incl. sale to non-profits
-Notices
--35A sub-category: Required Frequency, 3 or 5 years
--Notices after foreclosure to city, residential tenants: GL c 244, s 15A
--Notice to Quit: former homeowners
--Right to Modify notice GL 244, s 35C
--Service member Notice/ Soldier and Sailor Act
--Right to Cure Notice (c. 244 s. 35A)
--Notice required by terms of Mortgage, Pinti v Emigrant: paragraph 22
--GL 244, s.35B notice (eff. 2012)
--Notice loan has been Accelerated (after 35A time expired)
--Notice of Intent to Foreclose MGL 244 s 14
-Pooling and Servicing Agreements/Securitization Issues(PSA)
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--other trial material
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Health Care
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Housing
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-Summary Process -- Appeals
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-zarchive
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All Results
Agency / Court Materials
Displaying 1 - 15 of 42
Term ID
Sort by
Date
Author
Title
Order
Asc
Desc
OLGT 2023-40: Cross Programs: New Notice Engine - Replacing EBC Notices
05/19/2023
-
DTA
-
lock_open
The Department continues to work to enhance and expand client communications. Effective May 19, 2023, many Electronic Benefit...
Read more
OLGT 2023-41: Cross Programs: DTA Guidelines for Procedural Mailbox Engagement
05/19/2023
-
DTA
-
lock_open
The Procedural Mailbox is a resource for resolving policy and procedural issues that staff may encounter. Policy staff assigned to the...
Read more
OLGT 2023-39: Cross Program: Address Confidentiality Program Transfer Procedures and Reminders on Entering Information
05/18/2023
-
DTA
-
lock_open
The Address Confidentiality Program (ACP) provides survivors of domestic violence, sexual assault and stalking with a substitute address...
Read more
OLGT 2023-38: SNAP: Updated Guidance on Group Home Processing
05/11/2023
-
DTA
-
lock_open
Since March 2021, SNAP case processing actions for DDS state-operated group homes have been directly routed to the Group Homes...
Read more
OLGT 2023-36: Cross Program: Redesign of Permanent Resident Cards and Employment Authorization Documents
05/11/2023
-
DTA
-
lock_open
On January 30, 2023, the U.S. Citizenship and Immigration Services (USCIS) announced new designs for tamper-resistant Permanent Resident...
Read more
OLGT 2023-37: Cross Program: Additional Parole Process for Cubans, Haitians, Nicaraguans, and Venezuelans
05/11/2023
-
DTA
-
lock_open
The Department of Homeland Security (DHS) has announced a process through which nationals of Cuba, Haiti, Nicaragua, and Venezuela, and...
Read more
OLGT 2023-34: Cross Programs: SAVE Update and Best Practices
04/27/2023
-
DTA
-
lock_open
The Systematic Alien Verification for Entitlements (SAVE) program provides government agencies with a tool to verify the immigration...
Read more
OLGT 2023-35: Cross Programs: Automatic EBT Adjustment Claims
04/20/2023
-
DTA
-
lock_open
Clients are able to request an EBT adjustment claim through the Department’s EBT vendor, Conduent. When a client submits a EBT...
Read more
OLGT 2023-33: SNAP: Reinstating Interim Reports and Implementing New Interim Report Waiver (Phase One)
04/13/2023
-
DTA
-
lock_open
In 2020, due to the economic impact of the COVID-19 pandemic, the Department was approved to waive the Interim Report (IR) requirement...
Read more
OLGT 2023-31: Cross Program: Discontinuation of P-EBT Expungement Notices
04/13/2023
-
DTA
-
lock_open
DTA and Non-DTA clients who have not used their P-EBT benefits in 274 days, were previously issued a P-EBT Expungement Notice when...
Read more
OLGT 2023-29: Cross Programs: Resuming the Ability to Schedule In-Office Appointments
04/07/2023
-
DTA
-
lock_open
In March 2020, in response to the COVID-19 health emergency the Department closed local offices and temporarily suspended the mailing of...
Read more
OLGT 2023-30: SNAP: Return of SNAP Application Interviews (Phase One)
04/07/2023
-
DTA
-
lock_open
Since the onset of the COVID-19 pandemic, the Department maintained an interview waiver with Food and Nutrition Services (FNS)....
Read more
OLGT 2023-32: Cross Program: Rollback on Removal of PII from Certain Pages
04/07/2023
-
DTA
-
lock_open
In 2022, the Department updated BEACON so that most pages and views would no longer display Social Security Numbers (SSNs) and other...
Read more
OLGT 2023-28: SNAP: Massachusetts SNAP Emergency Allotments
04/03/2023
-
DTA
-
lock_open
Due to the end of the Federal SNAP emergency allotments, the Commonwealth of Massachusetts is providing temporary state funded SNAP...
Read more
OLGT 2023-25: SNAP: Reminder on How to Process Earned Income at COVID-19 Recertification
03/30/2023
-
DTA
-
lock_open
Staff are reminded to continue to follow the streamlined COVID-19 Recertification procedures outlined in OLGT 2021-58. As a reminder,...
Read more
Pages
1
2
3
next ›
last »
Displaying 1 - 15 of 42
Term ID
Sort by
Date
Author
Title
Order
Asc
Desc
OLGT 2023-40: Cross Programs: New Notice Engine - Replacing EBC Notices
05/19/2023
-
DTA
-
lock_open
The Department continues to work to enhance and expand client communications. Effective May 19, 2023, many Electronic Benefit...
Read more
OLGT 2023-41: Cross Programs: DTA Guidelines for Procedural Mailbox Engagement
05/19/2023
-
DTA
-
lock_open
The Procedural Mailbox is a resource for resolving policy and procedural issues that staff may encounter. Policy staff assigned to the...
Read more
OLGT 2023-39: Cross Program: Address Confidentiality Program Transfer Procedures and Reminders on Entering Information
05/18/2023
-
DTA
-
lock_open
The Address Confidentiality Program (ACP) provides survivors of domestic violence, sexual assault and stalking with a substitute address...
Read more
OLGT 2023-38: SNAP: Updated Guidance on Group Home Processing
05/11/2023
-
DTA
-
lock_open
Since March 2021, SNAP case processing actions for DDS state-operated group homes have been directly routed to the Group Homes...
Read more
OLGT 2023-36: Cross Program: Redesign of Permanent Resident Cards and Employment Authorization Documents
05/11/2023
-
DTA
-
lock_open
On January 30, 2023, the U.S. Citizenship and Immigration Services (USCIS) announced new designs for tamper-resistant Permanent Resident...
Read more
OLGT 2023-37: Cross Program: Additional Parole Process for Cubans, Haitians, Nicaraguans, and Venezuelans
05/11/2023
-
DTA
-
lock_open
The Department of Homeland Security (DHS) has announced a process through which nationals of Cuba, Haiti, Nicaragua, and Venezuela, and...
Read more
OLGT 2023-34: Cross Programs: SAVE Update and Best Practices
04/27/2023
-
DTA
-
lock_open
The Systematic Alien Verification for Entitlements (SAVE) program provides government agencies with a tool to verify the immigration...
Read more
OLGT 2023-35: Cross Programs: Automatic EBT Adjustment Claims
04/20/2023
-
DTA
-
lock_open
Clients are able to request an EBT adjustment claim through the Department’s EBT vendor, Conduent. When a client submits a EBT...
Read more
OLGT 2023-33: SNAP: Reinstating Interim Reports and Implementing New Interim Report Waiver (Phase One)
04/13/2023
-
DTA
-
lock_open
In 2020, due to the economic impact of the COVID-19 pandemic, the Department was approved to waive the Interim Report (IR) requirement...
Read more
OLGT 2023-31: Cross Program: Discontinuation of P-EBT Expungement Notices
04/13/2023
-
DTA
-
lock_open
DTA and Non-DTA clients who have not used their P-EBT benefits in 274 days, were previously issued a P-EBT Expungement Notice when...
Read more
OLGT 2023-29: Cross Programs: Resuming the Ability to Schedule In-Office Appointments
04/07/2023
-
DTA
-
lock_open
In March 2020, in response to the COVID-19 health emergency the Department closed local offices and temporarily suspended the mailing of...
Read more
OLGT 2023-30: SNAP: Return of SNAP Application Interviews (Phase One)
04/07/2023
-
DTA
-
lock_open
Since the onset of the COVID-19 pandemic, the Department maintained an interview waiver with Food and Nutrition Services (FNS)....
Read more
OLGT 2023-32: Cross Program: Rollback on Removal of PII from Certain Pages
04/07/2023
-
DTA
-
lock_open
In 2022, the Department updated BEACON so that most pages and views would no longer display Social Security Numbers (SSNs) and other...
Read more
OLGT 2023-28: SNAP: Massachusetts SNAP Emergency Allotments
04/03/2023
-
DTA
-
lock_open
Due to the end of the Federal SNAP emergency allotments, the Commonwealth of Massachusetts is providing temporary state funded SNAP...
Read more
OLGT 2023-25: SNAP: Reminder on How to Process Earned Income at COVID-19 Recertification
03/30/2023
-
DTA
-
lock_open
Staff are reminded to continue to follow the streamlined COVID-19 Recertification procedures outlined in OLGT 2021-58. As a reminder,...
Read more
Pages
1
2
3
next ›
last »
Benefits Categories
expand_less
expand_more
Benefits -- general [27]
ADA Issues
ADA Litigation [5]
Federal OCR Guidance, Complaints & Findings [1]
Good Cause [1]
Learning Disabilities Assessment Project [10]
Reasonable Accommodation policies [12]
Appeal & Hearing issues
Aid pending [4]
Other procedural issues [10]
Remands/ reconsideration [1]
Right to an interpreter [2]
BEACON and EBT
2001 (and earlier) implementation issues [19]
Beacon 3.0 (2010) [3]
EBT issues [28]
Entering info into BEACON [4]
Improper sanctions/ terminations/amounts [3]
Other Beacon issues [36]
Child Care
Formal/informal child care [1]
Good Cause (child care) [3]
Grandparents (child care) [1]
Homeless families (child care) [4]
Immigrant eligibility (child care) [1]
Low Income Child Care [7]
Other child care [9]
TAFDC: caretaker not on grant (child care) [4]
TAFDC: caretaker on grant (child care) [19]
Transitional child care [10]
Vouchers (child care) [8]
Child Support
As countable income [12]
Assisting Obligers [5]
Cooperation with CSE/ Good cause [20]
Passthroughs / DEFRA / Acosta [3]
Civil Procedure, APA, Consititutional Law [3]
Client (CLE) & Training Materials [23]
Disability criteria (EAEDC and TAFDC) [21]
Adult criteria, exemptions [49]
Disabled child/relative -caretaker exemption [10]
Good cause, program sanctions [2]
Reasonable accommodations [5]
Domestic Violence
As good cause [1]
Other DV issues [12]
TAFDC DV waivers [12]
DTA Policies & Materials
DTA Operations Memos & Online Guide Transmittals
2023 Online Guide Transmittals [42]
2022 Online Guide Transmittals [82]
2021 Online Guide Transmittals [90]
2020 Online Guide Transmittals [76]
2019 Online Guide Transmittals [73]
2018 Online Guide Transmittals [80]
2017 Online Guide Transmittals [70]
2016 Online Guide Transmittals [49]
2015 Online Guide Transmittals [65]
2014 Online Guide Transmittals [9]
2014 Ops Memos [67]
2013 Ops Memos [56]
2012 Ops Memos [45]
2011 Ops Memos [51]
2010 Field Ops Memos [42]
2009 Field Ops Memos [60]
2008 Field Ops Memos [69]
2007 Field Ops Memos [68]
2006 Field Ops Memos [62]
2005 Field Ops Memos [66]
2004 Field Ops Memos [46]
2003 Field Ops Memos [41]
2002 Field Ops Memos [40]
2001 Field Ops Memos [44]
2000 & Earlier Field Ops Memos [329]
DTA Transitions [22]
Other DTA Guidance
2018 DTA Guidance [3]
2017 DTA Guidance [10]
2016 DTA Guidance [38]
2015 DTA Guidance [46]
2014 DTA Guidance [50]
2013 DTA Guidance [20]
2012 DTA Guidance [24]
2011 DTA Guidance [19]
2010 DTA Guidance [16]
2009 DTA Guidance [15]
2008 DTA Guidance [27]
2007 DTA Guidance [37]
2006 DTA Guidance [30]
2005 DTA Guidance [32]
2004 DTA Guidance [26]
2003 DTA Guidance [32]
2002 DTA Guidance [26]
2001 DTA Guidance [23]
2000 & Earlier DTA Guidance [84]
DTA forms [90]
DTA legislative reports
2022 [12]
2021 [11]
2020 [13]
2019 [13]
2018 [14]
2017 [9]
2016 [9]
2015 [1]
Pre 2015 [5]
DTA training materials [3]
DTA disability procedures [47]
EAEDC [16]
Application, verification, case review (EAEDC) [45]
Assets/ transfer of assets (EAEDC) [13]
Children, eligibility of (EAEDC) [2]
Default warrants (EAEDC) [1]
Income/ lump sum (EAEDC) [32]
Living arrangement/ household composition (EAEDC) [4]
Mass rehab participants, eligibility of (EAEDC) [4]
Other EAEDC issues [6]
Rest home/ personal needs allowance (EAEDC) [2]
SSI applications, appeals, reimbursement (EAEDC) [17]
Striker (EAEDC) [1]
Students, eligibility of (EAEDC) [3]
Emergency Assistance, HomeBASE (Short Term Assistance) & Emergency Shelter [25]
EA 12 month rule [10]
EA Applications, verifications, case review [27]
EA Assets [8]
EA Denials - past housing [6]
EA Denials - qualifying as homeless [2]
EA DHCD hearing decisions [1]
EA DHCD Policy Materials [47]
EA Disability accommodation [3]
EA Households composition [6]
EA Income [19]
EA Other [5]
EA Refusal/ abandonment/ interruption of shelter [4]
EA Rehousing Resources (Including Flex Funds, Toolbox) [9]
EA Self-sufficiency or rehousing plans (& noncompliance with) [6]
EA Shelter Placement/ Location/ Transfer [13]
EA Shelter termination & warnings [12]
HomeBASE [19]
RAFT [8]
Food Stamps/ SNAP/ Nutrition Programs [55]
Bay State Cap [22]
Expedited FS [9]
FNS: federal guidance [39]
FS Application/Verification [130]
FS Assets/Transfer Assets [24]
FS Categorical Eligibility [4]
FS Deductions (child care & medical) [41]
FS Deductions (shelter & utility) [66]
FS Disaster benefits (D-SNAP), Replacement SNAP [14]
FS Elders & Disabled [45]
FS Homelessness/ Group Living [5]
FS Household Composition/ Living Arrangement [32]
FS Income [108]
FS Proving Continuing Eligibility [15]
FS Residency/ Address [1]
FS Special situations (student, striker, felon) [15]
FS Work Requirements/Voluntary Quit/ABAWD [50]
Other food stamp issues [18]
School Meals [6]
Fraud & IPVs [16]
Funeral benefits [7]
Historical archive [24]
Immigrant eligibility [16]
Cash assistance & EA (immig. elig.) [45]
Child care (immig. elig.) [5]
Domestic violence (immig. elig.) [3]
Food stamps/ SNAP (immig. elig.) [59]
Other immigrant issues [22]
Qualifying immigration statuses [35]
Sponsor deeming [6]
Legislation/Budget [5]
Limited English Proficiency (LEP) [17]
Federal OCR guidance, complaints & findings [1]
Right to access programs & services [6]
Right to notices in native language [5]
Right to oral interpretation [13]
Overpayments & underpayments [12]
Reports, Analyses, Media [4]
Mathmatica [1]
MLRI [12]
SSI emergency benefits [1]
Statistics and Data [1]
DTA facts and figures [18]
DTA Statistics [16]
General Data and Statistics [4]
TAFDC [33]
Application, verification, case review (TAFDC) [49]
Assets/ transfer of assets (TAFDC) [26]
Assistance amounts (TAFDC) [7]
Default warrants (TAFDC) [1]
Deprivation factors (abs. parent, unemploy) (TAFDC) [3]
Education & Training, ESP services (TAFDC) [78]
Family CAP (TAFDC) [13]
Federal TANF Materials [5]
Household composition, living arrangement, temporary absence (TAFDC) [25]
Immunizations (TAFDC) [1]
Income/ lump sum (TAFDC) [84]
Learnfare (TAFDC) [9]
Other TAFDC issues [18]
Relocation benefits, Clothing allowance, Crib/ Layette (TAFDC) [22]
TAFDC & SSI issues [10]
Teen parent (TAFDC) [32]
Time limit (TAFDC) [26]
Work requirement (TAFDC) [86]
Tax & benefits programs [8]
Transportation [22]
Utilities [4]
Veterans' Services [20]
