OLGT 2023-34: Cross Programs: SAVE Update and Best Practices

The Systematic Alien Verification for Entitlements (SAVE) program provides government agencies with a tool to verify the immigration status of noncitizen applicants seeking benefits. Based on recent updates to the SAVE system and information obtained from SAVE trainings, the Online Guide has been updated to advise staff of the following instructions:

• Ensure that data submitted to SAVE exactly matches data from the client's immigration documentation.

• Provide more than one immigration numeric identifier, such as the A number and the passport number, when available.

• Ensure that after the Initial Verification results are saved to the client’s ECF, the Initial Verification request is closed by selecting “Close Case” from the bottom of the SAVE page.

Additionally, in February 2023, the USCIS updated the SAVE website by enabling a new initial verification response, “Unable to Create Case,” that SAVE will provide when a user tries to submit a duplicate request.