OLGT 2023-76: SNAP: Group Home Update Regarding Agency EBT Card and DDS Central West Mailing Address

In March of 2020, in response to the COVID-19 Public Health Emergency
(PHE), the Department temporarily closed Transitional Assistance Offices
(TAOs) to the public and transitioned staff to telework. TAOs have since
reopened, and the Department has now transitioned back to pre-COVID
procedures for issuing agency EBT cards.
Unlike a primary EBT card, which can be requested online or by calling the
DTA Assistance Line, an agency EBT card cannot be centrally printed and
can be only requested at a local office by the designated Agency Authorized
Representative(s) for EBT Transactions indicated on the Image-10A form.