OLGT 2023-29: Cross Programs: Resuming the Ability to Schedule In-Office Appointments

In March 2020, in response to the COVID-19 health emergency the Department closed local offices and temporarily suspended the mailing of all in-person appointment notices.

Effective April 7, 2023, the ability to schedule and generate in-office appointment letters has now resumed to ensure that clients who cannot be serviced through the phone, or prefer to conduct business in-person, have access to Department services at their local office.