23. How do I get information about my SNAP case online or with my smartphone?

You can use DTA Connect to share updates with DTA, upload documents, fill out Recertification or Interim Report forms, view notices DTA sends you, and see important information about your case. 

You can also use DTAConnect to tell DTA about changes to rent, child or dependent care costs, medical expenses, and more. In many cases, DTA will automatically adjust your SNAP benefit if you report a change on DTAConnect.

To set up a DTA Connect account you need an email address. To learn how to set up an account and see a list of what you can do with DTA Connect, see DTA’s “Help Using DTA Connect” page here: Mass.gov/info-details/help-using-dta-connect.

DTA Connect is the mobile app for DTA clients. It is free and can be downloaded for iPhones at the App store or for Androids on Google Play.  

DTAConnect.com is an online portal for DTA clients.

DTA Online Guide: 

See Appendix G for links to the DTA’s BEACON 5 Online Guide for this section.