Ops Memo 2014-10: Division of Hearings BEACON Functionality

Overview
The Division of Hearings (DOH), an impartial unit within the Department, administers hearings and renders decisions for appeals requested by applicants and clients (hereafter referred to as clients). DOH is also responsible for those cases brought by the Administrative Disqualification Unit (ADU) and the Department of Revenue (DOR) regarding overpayments and program violations. Prior to BEACON Build 46.1, DOH operated through a largely manual process and utilized the Hearing and Appeal Tracking System (HATS) program to track and implement hearings related decisions and materials.

Effective with BEACON Build 46.1(February 10, 2014), DOH will no longer utilize HATS for newly filed appeals. DOH will be integrated with BEACON to offer a more efficient and automated delivery of services.

Purpose of Memo
The purpose of this Operations Memo is to:

• advise staff of new pages and views in BEACON by which to access and review DOH related materials; and
• introduce procedures for the implementation of appeal decisions.