BOR - 0017 4269 54

Based upon the review examiner’s finding that the claimant was told she needed proof of citizenship or a passport before the Career Center would assist her with training benefits, and where the delay in obtaining a passport caused the claimant to miss the 15-week application deadline, the Board held that the 15-week deadline must be tolled, pursuant to 430 CMR 9.06(3)(c).