OLGT 2020-05: Cross Program: Entering Employment Information

The Department is committed to ensuring that accurate earned income information is recorded in a client’s Electronic Case Folder (ECF) and used in the determination of benefits. This information includes the:
• type of earned income
• source (generally the employer’s name)
• gross amount; and
• number of hours worked and the hourly rate.
This information may be verified through various methods, however only certain aspects of earned income information are considered mandatory. Staff are reminded that hours are not considered to be a mandatory eligibility factor.
Some clients may need to provide proof of hours worked to show eligibility as a student or to satisfy a work requirement and the applicable Verification Checklist types must be used. If the gross income has been verified, the earned income must be marked as such even if hours are not displayed on the verification provided. Staff must enter the best information available as it relates to hours and hourly rate, as it helps the agency