Govt. Agency /Court Links& Materials

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Links to court or government agency websites. Also, materials issued by the agency or court itself (except for regulations and decisions) as well as rules and procedures governing the court or agency and its operations.

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HHS 1557 Nondiscrimination Regs

Department of Health and Human Services
45 CFR Part 92 Nondiscrimination in Health Programs and Activities Summary: This final rule implements Section 1557 of the Affordable Care Act (ACA) (Section 1557). Section 1557 prohibits discrimination on the basis of race, color, national origin, sex, age, or disability in certain health…

Mass. Housing and Economic Development Language Access Plans (as of May 2016)

PDF Language Access Plans for the DHCD, DTC, Banks, Professional Licensure, Standards, EOHED, Consumer Affairs, and Section 8.     Some of these LAPs are not dated, and some may be pre-empted by revised or more current versions from that agency or its executive office.…

Mass. Public Safety and Security Language Access Plans (as of May 2016)

PDF Language Access Plans for the Department of Correction, Department of Fire Services, Department of Public Safety, Emergency Management Agency, Municipal Police Training Committee, Parole Board, and Sex Offender Registry Board.     Some of these LAPs are not dated, and some may be…

Mass. Administration and Finance Language Access Plans (as of May 2016)

PDF ANF Bulletin #16 Language Access Policy and Implementation Guidelines, and Language Access Plans for the Department of Revenue, Developmental Disabilities Council, Division of Administrative Law Appeals, Human Resourcse Division, Office on Disability, Operational Services Division, and the State…

Mass. Independent Agencies & Trial Court Language Access Plans (as of May 2016)

PDF Language Access Plans for MCAD, the Comptroller, and Mass. Trial Courts.     Some of these LAPs are not dated, and some may be pre-empted by revised or more current versions from that agency or its executive office.…

Mass. Agency Language Access Coordinator Contact Info (as of May 2016)

Mass. Health and Human Services Language Access Plans (as of May 2016)

PDF Language Access Plans for the Board of Registration in Medicine, Chelsea Soldiers' Home, MCB, MCDHH, DCF, DDS, DMH, DPH, DTA, DVS, EOEA, ORI, Medicaid, MRC, and Soldiers' Home Holyoke.    Some of these LAPs are not dated, and some may be pre-empted by revised or more…

Mass. Energy and Environment Language Access Plans (as of May 2016)

PDF Language Access Plans for DAR, DCR, DOER, DEP, DFG, DPU, and EOEEA.    Some of these LAPs are not dated, and some may be pre-empted by revised or more current versions from that agency or its executive office.…

Mass. Labor and Workforce Development Language Access Plans (as of May 2016)

PDF Language Access Plans for DIA, DWD, and EOLWD.     Some of these LAPs are not dated, and some may be pre-empted by revised or more current versions from that agency or its executive office.…

Mass. Transportation and Public Works Language Access Plans (as of May 2016)

PDF Language Access Plans for the MBTA, Department of Transportation, and State 911 Department.   Some of these LAPs are not dated, and some may be pre-empted by revised or more current versions from that agency or its executive office.…

Mass. Education Language Access Plans (as of May 2016)

PDF Language Access Plans for the EEC, ESE, and EDU.    Some of these LAPs are not dated, and some may be pre-empted by revised or more current versions from that agency or its executive office.…

Operations Bulletin 2016-05: Cross Program Eligibility of Strikers for TAFDC, EAEDC or SNAP Benefits

DTA
When a case containing a striker applies for TAFDC, the case manager must: deny the application if the striker is the parent or the only child in the case. Use Reason Category: Program Rules and Reason: Striker; and open the TAFDC case without the striker if the striker is anyone other…

OLGT 2016-18: Cross Programs – Unaccessed Benefits on EBT Cards

DTA
This Online Guide Transmittal updates several pages in the EBT book and clarifies the following processes of moving and storing benefits on EBT cards: Effective October 2014, SNAP benefits are no longer moved offline after 6 months. Effective February 2016, SNAP benefits are…

OLGT 2016-23: Harper Adverse Action Pilot

DTA
As a result of the Harper settlement, DTA will conduct an Adverse Action Pilot for six months in three TAOs: Dudley Square, Worcester and Springfield Liberty. The pilot will allow DTA to examine the effectiveness of contacting clients who have pending negative case actions and…

OLGT 2016-19: Cross Programs – DTA Assistance Line Enhancements

DTA
The following Assistance Line enhancements were deployed on April 25th, 2016. The DTA Assistance Line menu prompts were shortened so that clients gain access to the information they need quickly. The menu language was simplified to make it easier to navigate the IVR…

OLGT 2016-22: TAFDC and EAEDC - Incomplete Disability Supplement Change

DTA
If an EAEDC client fails to return a completed Disability Supplement without good cause, the case must be closed by going to the AU Composition Results page and selecting the Disability Reason Category and Failure to Cooperate with the EAEDC Disability Determination Req Reason.…

OLGT 2016-18: SNAP – Community Supported Agriculture

DTA
The Department, in collaboration with Project Bread and local Community Supported Agriculture (CSA) partners, developed a CSA program initiative for client participation during the 2014 and 2015 CSA Seasons. Under this initiative, SNAP clients purchased CSA shares on a monthly basis…

2016 COLA Fact Sheet

SSA

DTA Blurbs 30 and 31: Assistance Line Enhancements

DTA

PS 99-11 Unanticipated clinical finding during consultative examination

DES
Revised April 20, 2016. This is the recent version.

Operations Bulletin 2016-04 - Cross Program: Noncitizens Who Qualify as Cuban/Haitian Entrants

DTA
“Cuban/Haitian Entrants” are a category of noncitizens eligible for TAFDC, EAEDC and SNAP. To qualify as a Cuban/Haitian Entrant, an individual must be a Cuban or Haitian national and meet other specific conditions, as outlined in the Online Guide. Many Cuban and Haitian nationals who…

UIPP 2016.05: Issues to be Transferred to the UI Policy and Performance Department

Jennifer Lavin, Director, UI Policy & Performance
The UI Policy and Performance Department is responsible for assisting in the UI claims process for former EOLWD employees as well as issuing determinations on the following types of disputed unemployment claims:    Redeterminations High Profile Claims Plant Closings Domestic Violence 

HUD Guidance on Application of Fair Housing Act Standards to the Use of Criminal Records by Providers of Housing and Real Estate-Related Transactions

HUD
The Fair Housing Act (or Act) prohibits discrimination in the sale, rental, or financing of dwellings and in other housing-related activities on the basis of race, color, religion, sex, disability, familial status or national origin.1 HUD’s Office of General Counsel issues this guidance…

DCF Multiple 51A Reports

Department of Children and Families
These reports are required by G.L. c. 18B, Section 25 (see https://malegislature.gov/Laws/GeneralLaws/PartI/TitleII/Chapter18b/Section25).  The commissioner is to report on a quarterly basis on the total number of cases of multiple 51A reports reviewed by the department under subsection…

Shelter Interruption Statement TESI

DHCD
If your entire household needs be away from the EA shelter or hotel more than 4 days in a row, you need to request a Temporary Emergency Shelter Interruption (TESI).  See attached form.

OLGT 2016-21: SNAP – ABAWD Work Program Updates

DTA
This Transmittal advises staff of a number of clarifications to the ABAWD Work Program Requirement, including several BEACON and forms changes. To convey these clarifications, a number of pages have been updated in the ABAWD chapter of the Online Guide.

OLGT 2016-15: TAFDC – Chhanging the TAFDC Work Program Sancion Process

DTA
Certain work program required clients who are at a Level 3 or Level 4 sanction, receive good cause, have a meets compliance reason or an exemption that suspends the automatic work program sanction process for them. Currently, when any of these situations (reasons) expire, if a client is not enrolled…

OLGT 2016-20: TAFDC — Voluntary Withdrawals

DTA
Clients have the right to request their case be closed. However, before taking action on the request, case managers are reminded that they should ask the client why s/he wants the case closed.

OLGT 2016-16: TAFDC, EAEDC and SNAP: Automating Clients' Pregnancy Status Update

DTA
The Department is automating the functionality of the Pregnancy page in the AU Composition Details workflow to better track the pregnancy status of TAFDC, EAEDC and SNAP household members. If 30 days after the pregnancy due date on the Pregnancy page for a TAFDC, EAEDC or SNAP household member, no…

OLGT 2016-01: TAFDC - Automating Dependents’ Graduation Status Update

DTA
In an effort to better track dependents age 18 who are not eligible due to not meeting the school attendance and graduation requirements for TAFDC, the  Department is automating the functionality of the Education page in the Assessed Person Nonfinancials workflow. To that end, a…

OLGT 2016-17: Accommodation Request Processing Under Harper, et al. vs. DTA

DTA
Harper, et al. v. Massachusetts Department of Transitional Assistance (DTA) was a class action lawsuit brought by disabled clients alleging that the Department violated the Americans with Disabilities Act by failing to provide disabled clients with equal access to Department benefits. Improving…

Budget Amounts Directive - 2016

Secretary of Veterans’ Services
Veterans Services desktop budget chart. Although titled 2016, there was no change for FY 17, so it remains in effect until June 30, 2017.

UIPP 2016.04: Revision of Reasonable Attempt Policy for Adjudication of Pending Issues

Jennifer Lavin, Director, UI Policy and Performance Department
To provide updated guidance on reasonable attempts to obtain the material facts from the parties to a disputed UI benefit claim. 

UIPP 2016.03: Proper Procedure for Processing UI Claims Filed by Former Work Release Inmates

Jennifer Lavin, Director, Policy and Performance Department
To provide guidance on whether services provided while working as part of a workrelease program at a Department of Correction facility constitutes employment for the purposes of Chapter 151A and whether the wages earned in the work release program can be used to establish a UI benefit claim. 

Fiscal Year 2016 Employment Services Program Report

DTA

DTA Request for Employment Information DORL-1

DTA
English DORL-1 Click the "Go to Website" link below for the forms included in DTA's Online Guide.

Electronic Benefit Transfer (EBT) Photo Requirement Exemptions

DTA

DTA Blurb 25: Interpreter Services

DTA
DTA must offer interpreter services to limited english proficient clients.

UIPP 2016.02: Implementation of Time Limit on Replacement UI Payments

Jennifer Lavin, Director, UI Policy & Performance
To provide guidance on the implementation of a time limit on requests for replacement UI payments.  

Probate and Family Court Standing Orders

Massachusetts Trial Court Libraries
The Massachusetts Trial Court Law Libraries now has a page in its website for all Massachusetts and Family Court Standing Orders.  Click on the "Go to Website" link below to access this page. 

SSA Service to Homeless Individuals

Plaintiff and Defendant Domestic Violence Resource Brochures

Massachusetts Trial Court
As directed by the Act Relative to Domestic Violence, plaintiff and defendant domestic violence resource brochures have been created and will be distributed to all divisions in the relevant court departments, including the Superior Court, District Court, Boston Municipal Court, Probate and Family…

DTA Blurbs 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23 and 28: ABAWD

DTA
ABAWD information.

DTA Blurb Special 2: Mulitiple Clients, Single Call

DTA
An advocate looking to assist multiple clients in a single call is not required to call the IVR line for each individual client.

DTA Blurbs Special 3 and 4: Calling Clients

DTA
Protocols when calling clients.

TAFDC Good Cause Medical Statement form TAFDC-GCMS

DTA
Medical statement to be submitted to support a claim of good cause not to participate in work/ community service/ job search. English TAFDC-GCMS Click the "Go to Website" link below for the forms included in DTA's Online Guide.

OLGT 2016-03: Cross Programs: Customer Concerns Pages

DTA
This Online Guide transmittal informs all staff of the purpose of the Customer Concerns views on the My Office tab; use of data that is gathered through the Customer Concerns pages; and requirement to accept, document, and resolve all complaints.

Operations Bulletin 2016-03: SNAP: Federal Mileage Rate Decreases

DTA
The new federal mileage rate of 54 cents must be used when calculating allowable transportation costs for a medical deduction or a dependent care deduction. The new mileage rate represents a decrease when compared to last year. The Online Guide has been updated to reflect this…

OLGT 2016-08: TAFDC – Disability Evaluation Services (DES) Referral Address and Fax Number

DTA
The Online Guide instructs staff to mail Learning Disability Assessment referrals to DES. The address and a fax number have been added to the Online Guide to assist staff in making the Learning Disability Assessment referrals to DES.

UIPP 2016.01: 1099-G Certain Government Payments

Jennifer Lavin, Director, UI Policy and Performance
To provide guidance to DUA staff regarding the annual issuance of tax related information pertaining to the amount of unemployment insurance compensation received for the previous year.