PS 20-01: DES Contractor Consultative Examination (CE) Requirements for Behavioral Health Services Through Use of Telehealth (Massachusetts)

Purpose:  Recognizing that the use of telehealth techniques can increase access to behavioral health evaluation services and expedite  the disability determination process, DES engages qualified behavioral health professionals to provide consultative examination services in that manner. 

The DES Manager of Business & Service Delivery Development (or designee) is responsible for recruitment, credentialing, training and contracting with DES CE providers. Massachusetts CE providers using telehealth must be fully credentialed in the same manner as other providers of in-office examinations.  In addition, this standard describes the specific training requirements and examination procedures for contractors providing behavioral health services through use of telehealth.