Ops Memo 2013-57A: Photo EBT Card Procedures OBSOLETE

Obsoleted by Ops Memo 2014-17 (2/20/2014).

The information below is from DTA describing their recent Operations Memo.  For more information on the EBT photo policy and client fliers, go to. www.masslegalservices.org/photoEBT

DTA Overview

Chapter 65 of the Acts of 2013 requires that certain EBT cardholders be issued EBT cards with photographic images. The Department has begun implementation of this law. Operations Memo 2013-55 advised DTA staff about this change as well as a mailing to all clients impacted by this change.

Purpose of Memo
This Operations Memo outlines the systems changes and automations effective with BEACON Build 45.9 scheduled for November 25, 2013 and:

• advises staff about the new Photo EBT card requirements and exceptions to the requirement;
• explains the types of photos available in BEACON;
• advises staff of their responsibilities; and
• provides procedures for cardholders with exception to the photo EBT card requirement.

Operations Memo 2013-58-A details the technical procedures for Photo and non-Photo EBT card issuance.