OLGT 2024-65: Cross Program: Supporting Clients with Navigating MassHealth Concerns

The Department of Transitional Assistance (DTA) partners with MassHealth to offer a streamlined process for clients to access benefits and healthcare coverage for Transitional Aid to Families with Dependent Children (TAFDC) and Emergency Aid to the Elderly Disabled and Children (EAEDC) clients. However, clients may find it confusing to navigate the multiple access points available to them. Additional guidance is being provided so that DTA staff can better assist clients.