OLGT 2022-89: Cross Programs: EBT Security Outreach & PIN Removal for Lawrence TAO Clients

In Online Guide Transmittal 2022-60A – Cross Programs: EBT Security Outreach & PIN Change for Brockton, Quincy, and Nubian Square Clients, staff were advised of proactive measures the Department was making to help keep benefits secure from skimming theft schemes.

Following the successful PIN change effort for the Brockton, Quincy, and Nubian TAO catchment areas, the Department is now deploying similar measures for the Lawrence TAO catchment area by issuing additional notifications to remove the PIN if it has not been changed and supporting those cardholders in the steps necessary to apply a new PIN.