OLGT 2022-70: Cross Programs: P-EBT Updates and Corrections to the Online Guide

Due to the recent high call volume regarding P-EBT inquiries, a few updates and corrections to the P-EBT Online Guide pages have been made to clarify procedures for handling client P-EBT questions.

A list of schools/districts that have submitted files for School Year 2021- 2022, July 2022 and August 2022 is now available for all staff to reference on DTA Policy Online. Staff must check these school issuance lists to better inform P-EBT clients of their school’s file submission status. The DTA Policy Online link to access the school lists has been added to the P-EBT Communications and Support page and Summer P-EBT page.

Corrections have also been made to the Summer P-EBT page. Staff are not to send P-EBT follow-up requests regarding client inquiries on any incorrect or missing P-EBT benefits for the school year or summer, as the P-EBT Follow-Up Request and P-EBT Follow-Up Request List pages have been removed from BEACON. Any client inquiries on a school-aged child’s P- EBT eligibility, incorrect benefit amount (based on school-reported number of COVID-related absences), or missing benefits will need to be addressed directly with their school. Additionally, language has been added to the Summer P-EBT page to clarify that children aged 0-5 in Active at $0 SNAP households are not eligible for Summer P-EBT.