OLGT 2021-78: Cross Program: Updates to P-EBT Functionality in BEACON

Beginning in April 2020, DTA has issued P-EBT benefits to eligible children in Massachusetts. Some of these children do not otherwise receive DTA benefits. In April 2021, a system enhancement was put in place to allow users to view P-EBT information for non-DTA children. This BEACON upgrade streamlined the P-EBT case maintenance process and made it easier for DTA staff to serve P-EBT clients who do not receive other DTA benefits.

Effective Thursday, October 14, 2021 a new tool, a P-EBT Client Communication tab, will be available in BEACON. This tool will mirror the current Client Communication tab for clients who receive DTA benefits. The P-EBT Client Communication tab allows users to search for and view all out- going P-EBT client communications.

Additionally, new functionality will be available for P-EBT households. When a request for a replacement P-EBT card is approved or when a replacement card is mailed, a Batch Narrative will be entered in the client’s P-EBT Case Narrative.