OLGT 2021-77: Cross Programs: Clarifications on EBT Options

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DTA

With the reopening of the Department’s Transitional Area Offices (TAOs) in June, guidance and trainings were provided to staff which included procedures to escalate urgent EBT card needs. The Department continues to evaluate and modify its procedures to enhance service delivery and balance client needs with measures to ensure continuity of operations.

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OLGT 2021-77 EBT card issuance options.pdf (246.3 KB) 246.3 KB