OLGT 2021-43: Cross Programs: Temporary COVID-19 Procedures

On March 10, 2020, a State of Emergency was declared by Governor Baker to support the Commonwealth’s response to the coronavirus pandemic. Since then, DTA has taken the necessary steps to ensure that active clients do not experience a disruption in benefits, while maintaining timely benefits for new applicants. Initial procedures were issued on March 18, 2020.

Over the past year, subsequent Transmittals and Online Guide updates have clarified and enhanced these initial procedures. Additionally, self-declaration procedures are now updated with the rollout of the Telephonic Signature procedures taking effect on May 21, 2021.