OLGT 2017-98 - Field Requested BEACON Changes
Date:
The Department continually strives to enhance the tools developed to allow staff to do their work more efficiently. To that end, EHS IT visited the New Bedford TAO to elicit suggestions from staff for improving BEACON functionality and usability.
Many of the changes suggested and scheduled for production effective 12/01/2017 intend to reduce both repetitive work and case errors. The hope is that these enhancements will increase BEACON efficiency to assist case managers perform their jobs and streamline processing client requests to provide them with services and benefits in a timely fashion.
This Online Guide Transmittal identifies revised Online Guide pages reflecting changes across these BEACON areas:
- Registration – the language field populates with the client’s preferred language.
- Client Search – two new criteria allow searches to be conducted by (1) name and last 4 digits of SSN; and (2) EBT Primary Account Number (PAN).
- EBT Card Requests – pending requests are removed once a card is printed.
| Attachment | Size |
|---|---|
| OLGT 2017- 98 field requested BEACON changes.pdf (200.67 KB) | 200.67 KB |