FYI: April 2012 - Reopening Sanctioned Client with First-time Disability Claim

FYI

Reopening Sanctioned Client with First-time Disability Claim

TAO staff is reminded that when reopening a client, it is important to check the sanction page for any
outstanding sanction and to determine the sanction’s relevance. However, when reopening a TAFDC case,
where a client who was sanctioned for not meeting the work program requirement has a first-time claim of
disability that prevents him or her from meeting the work program requirement, the client must be opened
as an exempt client pending DES’ disability determination. The work program sanction must be removed
with a reason of Cooperating or other appropriate removal reason based on the sanction situation.