Field Ops Memo 2009-28B: Bay State CAP Outreach Plan Phase 3 Fix: Opening Eligible Cases

In May 2009, the Department sent outreach notices to 13,000 SSI clients who appeared eligible for Bay State CAP food assistance benefits. It was later determined that approximately 1,400 of these clients, who were otherwise eligible, did not open for Bay State CAP food assistance benefits in July as indicated in the outreach notice. This Field Operations Memo informs TAO staff that these cases that did not open in July for Bay State Cap food assistance benefits have been opened for October. In addition, these clients have been issued retroactive benefits for July, August, and September. Note: The number of cases actually opened for October was less than the 1,400 initially identified since some SSI recipients who appeared eligible in July may have had a change in circumstances that precluded current Bay State CAP eligibility.