Field Ops Memo 2008-59: Supplemental Nutrition Assistance Program (SNAP): Negative Errors and Application Processing
Date:
Negative errors are errors that occur when the Department denies or closes a case incorrectly. In recent months the Department has seen a significant rise in the negative error rate. The purpose of this memo is to: remind case managers and supervisors of the policies and procedures that, when correctly followed, will ensure that no case is inappropriately denied or closed; and introduce the job aid, "SNAP Negative Errors and How to Avoid Them."
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FO_2008-59.pdf (100.76 KB) | 100.76 KB |