Field Ops Memo 2008-57: NewMMIS Frequently Asked Questions (FAQs)

Field Operations Memo 2008-51 told TAO staff that NewMMIS MassHealth cards would be mailed beginning Friday, October 3rd. The Field Operations Memo also gave TAO staff procedures for replacing these cards and issuing temporary MassHealth cards. This Field Operations Memo answers questions that have arisen as a result of clients receiving these new MassHealth cards.