DTA Blurb 50: Addressing Customer Concerns
Date:
Reminder that DTA case managers and supervisors must enter concerns whenever clients or DTA stakeholders state they want to file a complaint; raise concerns about DTA services, programs or how they have been treated; or express displeasure about DTA policies and procedures.
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Blurb 50 Addressing Customer Concerns.pdf (151.12 KB) | 151.12 KB |