2020-52: Cross Programs: Additional Guidance for Processing Cases with Unemployment Compensation

Online Guide Transmittal 2020-31 and 2020-31A introduced the Unemployment Compensation provisions of the CARES Act and provided guidance on how to process applications and case maintenance actions for cases with unemployment income.

This Online Guide Transmittal provides additional details about Unemployment Compensation income types and advises staff how to work through common scenarios they may encounter while processing applications, recertifications, Interim Reports, reevaluations and completing case maintenance activities. Specifically, this Online Guide Transmittal outlines details about unemployment-related questions and information such as:

•   additions to a client’s Unemployment Compensation amount;

•   scenarios staff may encounter when addressing unemployment income;

•   definitions of different types of Unemployment Compensation

  (Attachment A).